For years, marketers joked that the best place to hide something was on page three of Google.
Then search habits changed. People stopped scrolling as far. Getting near the top of the first page became even more important.
Now there is a new question for business owners to ask:
Can AI find your business?
More people are using tools like ChatGPT, Gemini, Claude, and other AI assistants to help them make choices.
Instead of typing, “best accountant near me,” someone may ask:
“I own a small construction company and need an accountant who understands my industry. Who should I call?”
That is a very different kind of search.
It is more detailed. It is more conversational. It is also more focused on finding the right fit.
That leads to an important question:
If a customer described exactly what you do and asked AI for a recommendation, would your business come up?
You can test it yourself.
Give Your Business an AI Audition
Open the AI tool of your choice.
Then pretend you are a customer who has never heard of your business.
Do not search for your company name.
Instead, ask the kind of question a real customer might ask.
For example:
- “Where can I find a good caterer for a small business event?”
- “I need help creating a will. What should I look for in a local attorney?”
- “Where can I buy a unique gift from a local business?”
- “I need a marketing company that works with small businesses. Who should I consider?”
- “My car is making a strange whistling sound. What kind of repair shop should I look for?”
- “Where can I find a good gluten free pizza nearby?”
Make the question specific.
Include the type of customer, problem, location, or service when it makes sense.
Then look at the answer.
Does your business appear?
If not, do not assume something is wrong.
AI results can change based on the tool, location, wording, and information available online. One search is not a final score.
Think of it as a starting point.
Ask AI What It Knows About Your Business
Next, use your business name.
Try questions such as:
“What can you tell me about [business name]?”
“What services does [business name] offer?”
“Who does [business name] serve?”
“What is [business name] known for?”
“What makes [business name] different?”
Now pay attention to the answers.
AI may have a clear and accurate picture of your company.
It may also show old services, missing details, unclear descriptions, or information that no longer represents your business.
That can be useful.
Do not focus only on whether every detail is correct.
Look at what is missing.
Maybe your company has become known for a certain service, but AI does not mention it.
Perhaps you have years of experience in a special area, but that expertise is hard to find online.
Maybe you serve several nearby communities, but your website does not clearly say so.
Those gaps can show you where your online message needs work.
Follow Your Digital Breadcrumbs
There is no single trick that guarantees an AI tool will recommend your business.
Different tools use information in different ways.
What you can do is make your business easier to understand online.
Start by reviewing the places where people can find information about you.
Ask yourself:
Is your website current?
Does it clearly explain what you do?
Does it say who you serve?
Does it explain where you work?
Are your hours and contact details correct?
Are your online business listings up to date?
Is your Chamber directory profile complete?
Do trusted local websites mention your business?
Do customer reviews explain what people hired you to do?
Are you sharing helpful information that shows your knowledge?
Think of these as digital breadcrumbs.
Each one helps create a clearer picture of your business.
The clearer and more consistent that picture becomes, the easier it is for customers, search engines, and AI tools to understand what you offer.
Try the Competitor Test
There is another useful experiment.
Ask AI to recommend several businesses in your field.
You can also ask it to compare businesses that serve similar customers.
Then look at the words it uses to describe each company.
One business may be known for quick service.
Another may stand out for a special product.
Another may be described as a good choice for first time customers.
Now look at your business.
What does AI say about you?
This is not about copying a competitor.
It is about seeing your business from the outside.
There can be a big difference between what you believe your company is known for and what someone can actually learn about you online.
If the description is too general, you may need to make your strongest qualities easier to see.
Your Chamber Profile Can Help
One of the easiest places to strengthen your online presence is already be included with your Chamber membership.
Check your Chamber directory listing.
Make sure it includes your current:
- Business name
- Website
- Phone number
- Address
- Hours
- Services
- Business description
- Social media links
- Business category
You can go further by sending photos, logos, and special offers.
A Chamber directory can give your business another trusted online presence.
Your Chamber may also offer member spotlights, event listings, news posts, sponsorships, social media features, ribbon cutting coverage, or chances to share your expertise.
Use those opportunities.
Each accurate mention of your business can help people better understand who you are and what you do.
Repeat the Test
AI is changing quickly.
The answers you receive today may be different several months from now.
That is why this exercise should not be something you do once and forget.
A few times a year, spend a little time checking your business.
Ask new questions.
Try another AI platform.
See how your company is described.
Review your online profiles.
Correct old information.
Add new services, awards, team members, locations, or other important updates.
You do not need to become an AI expert.
You simply need to make sure the internet tells an accurate story about your business.
Make It Easy to Recommend You
Your next customer may find you through Google.
They may hear about you from a friend.
They may meet you at a Chamber event.
They may see your name in the Chamber directory.
And increasingly, they may ask an AI assistant for advice.
You cannot control every answer an AI tool provides.
But you can control much of the information it may find about you.
Keep your website clear.
Keep your listings accurate.
Share your expertise.
Build a strong reputation.
Use the visibility that comes with your Chamber membership.
Then ask the question again:
Would AI recommend your business?
The better your online story becomes, the better your chances of being part of the answer.

